General terms and conditions

General Terms and Conditions

Last updated: 28-09-2025

1. Identity of the entrepreneur
South East Eight
Business address: Lake sand 20, 5658LJ at Eindhoven.
Chamber of Commerce registration number: 92842488
VAT number: NL004981921B64
E-mail: info@akbarron.com

2. Applicability
These terms and conditions apply to every offer from Alexis K.Barron and to every distance contract concluded between Alexis K. Barron and consumer or business customer via this Shopify webshop.

3. Offer and information
a. Product descriptions, images, and specifications are intended to provide the most complete picture possible. Minor variations may occur.
b. Obvious errors or mistakes in the offer are binding Alexis K. Barron not.
c. Availability and delivery times are displayed as up-to-date as possible.

4. Prices and taxes
a. All prices are in € or $ and include VAT, unless otherwise stated.
b. Outside the EU, import duties, taxes, and customs clearance fees may apply. These are the recipient's responsibility.
c. Alexis K. Barron may change prices. The price at the time of ordering is the final price.

5. Conclusion of the agreement
a. The agreement is concluded when the order has been completed and payment has been authorized.
b. Alexis K. Barron may refuse an order or request additional information if there are reasonable grounds for doing so, for example, if there are suspicions of abuse or fraud.

6. Payment
a. Payment is made via the methods shown at checkout.
b. In case of failed or reversed payments, the order may be cancelled.

7. Delivery
a. Delivery will take place at the address specified by the customer.
b. Processing time is typically 1 to 2 business days. Expected delivery time and shipping costs are shown at checkout.
c. Delivery is available to the Netherlands, Belgium, the United Kingdom, and the United States. Other countries upon request.
d. As soon as the package has been delivered or offered at the specified address, the risk passes to the customer.

8. Incorrect or incomplete address
Please check the delivery address carefully. Any costs or delays resulting from an incorrect address will be borne by the customer.

9. Right of withdrawal for consumers
a. Consumers in the EU and the UK have a 14-day cooling-off period after delivery. Within this period, they can cancel their purchase without giving a reason.
b. Report the return within 14 days after delivery via info@akbarron.com . After registering, you have 14 days to return the product.
c. The product must be unused and in a saleable condition, including the original packaging.

10. Exclusions from the right of withdrawal
a. Personalized or signed copies are excluded from revocation, except in the case of a defect.
b. Digital files that are delivered immediately and the download has started are excluded, to the extent permitted by law.
c. Business customers cannot invoke the right of withdrawal.

11. Return costs and refund
a. Return costs are the responsibility of the customer, unless the product is defective or was delivered incorrectly.
b. After receipt and inspection, we will refund the original payment method within 14 days. Any shipping costs paid for the outward shipment will only be refunded where required by law.
c. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.

12. Defects, transport damage and incorrect delivery
a. Check the order upon receipt. Report any visible damage or inaccuracies within 7 days of delivery, along with photos and the order number, via info@akbarron.com .
b. In the event of a justified complaint, we will repair or replace the item free of charge, or refund the amount paid.

13. Bulk orders and schools
Institutions and schools may have different terms and conditions, such as volume discounts or invoices. These agreements are only valid if confirmed in writing.

14. Use and content
a. The book and supplementary materials are intended as general information and resources. They are not a substitute for professional assistance.
b. Decisions you make based on the content remain your own responsibility.

15. Intellectual property
a. All texts, images, logos and layout on the site and in the products are the property of Alexis K. Barron or its licensors.
b. It is not permitted to copy, distribute or otherwise use any material without prior written permission.

16. Reviews and User-Submitted Content
a. Reviews must be honest and factual. Illegal, offensive, or misleading content may be removed.
b. By posting a review you agree Alexis K. Barron a non-exclusive license to use the content for marketing and product improvement.

17. Liability
a. Alexis K. Barron is not liable for any indirect, consequential, or lost profits.
b. Total liability is limited to the amount paid for the order in question.
c. These limitations do not apply in the event of intent or deliberate recklessness on the part of Alexis K. Barron and mandatory consumer rights are not affected.

18. Force Majeure
In the event of force majeure, such as carrier disruptions, natural disasters, or widespread network outages, performance may be suspended. If the force majeure lasts longer than 30 days, either party may terminate the agreement. Amounts already paid for undelivered products will be refunded.

19. Privacy and cookies
We process personal data in accordance with our Privacy Policy and Cookie Policy. These documents form part of these terms and conditions.

20. Changes
[Store Name] may amend these terms and conditions. The new version will apply to orders placed after the effective date of the amendment.

21. Complaints and disputes
a. If you have a complaint, please contact us first via info@akbarron.com . We will respond within 14 days.
b. Dutch law applies. The court in the Netherlands has exclusive jurisdiction, unless mandatory law provides otherwise.
c. Consumers within the EU can use the European Commission's ODR platform.

22. Contact
Questions about these terms and conditions or your order: info@akbarron.com
Alexis K. Barron